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Terms and Conditions
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Terms and Conditions
Last updated : 7 Sept 2010
Our prices are in UK Pounds Sterling. Prices in USD and Euros are indicative prices and we can only process payments in UK Pounds Sterling.
All our prices exclude packing, delivery and VAT / taxes. Packing
and delivery is confirmed at the point of order or at the point of invoice.
There is no VAT / taxes for companies outside the EEC. For companies
within the EEC, there is no VAT / taxes if you provide us with your VAT
registration number. In all other cases, VAT / taxes is chargeable at 17.5%.
We reserve the right to change our prices at any time. Changes in
prices (increases or decreases) will only apply to new orders.
Delivery is by City Link in the
UK and FedEx internationally. We
provide tracking numbers for all dispatches. Alternately, delivery can be
arranged by sea freight if applicable. We are bound by the terms and conditions of our couriers and would pass the same to our client.
Delivery lead time depends on stock levels. Ship models in stock
are usually delivered within 1 week, and those out of stock can take up to 20
weeks (this is because all our model ships are 100% hand made and may involve research and product development).
Delivery lead
times are confirmed at the point of order.
Our payment terms are 50% of invoice value on order and 30% on approval of pictures and the
balance prior to delivery. The full amount is payable if delivery is due within 4 - 8
weeks. The vat amount on the invoice is payable in full.
Custom made models :
50% balance is payable upon approval of order.
30% payments with the model completed at 75%.
Balance before delivery of model.
Failure to settle payments within a 2 week period after the approval date may result in Premier Ship Models offering the model for sale.
We accept cheque, credit card and bank transfer.
The client is
responsible for all international bank charges.
Premier Ship Models retains title to goods until all invoices are
fully paid.
There is no automatic right to return goods or cancel orders.
Premier Ship Models will charge 20% of the order value, in the event that we
accept returned goods and cancelled orders, with a time limit of 3 days, once the model is delivered.
All other associated costs such as
freight and courier charges are the responsibility of the client.
Delivery of Models:
Please Note the following:
1. If the model arrives damaged, please advise our company within 48hrs of delivery. If the damage model is NOT reported within 48 hours, we are unable to offer any kind of refunds or return of goods. The courier receipt must be noted and all models must be retained in the original packaging for insurance purposes. We will require pictures of the damaged items. In the event of damage, an exchange of goods or repair will apply. The damaged items must be returned to Premier Ship Models.
2. The recipient will be liable for any Local taxes & duties if applicable when the ship models are delivered internationally.
Custom / Commissioned orders
For custom orders, the specifications for the models are determined prior to raising the invoice (also see Client specification Document (CSD) comment below). Any changes required in the model thereafter will be taken into account, but this may result in additional cost and build time. Some models include completing a (CSD). This document forms the basis for the build of the model, and requires sign off by the client, and outlines what will be delivered.
For custom orders, the specifications for the models are determined prior to raising the invoice (also see CSD comment below). Any changes required in the model thereafter will be taken into account, but this may result in additional cost and build time.
2. The recipient will be liable for any Local taxes & duties if applicable when the ship models are delivered internationally.
Custom / Commissioned orders
For custom orders, the specifications for the models are determined prior to raising the invoice (also see Client specification Document (CSD) comment below). Any changes required in the model thereafter will be taken into account, but this may result in additional cost and build time. Some models include completing a (CSD). This document forms the basis for the build of the model, and requires sign off by the client, and outlines what will be delivered.
For custom orders, the specifications for the models are determined prior to raising the invoice (also see CSD comment below). Any changes required in the model thereafter will be taken into account, but this may result in additional cost and build time.
Disbursements incurred by Premier Ship Models on behalf of clients who order custom made models cannot be refunded as full information will be given at the time of order.The prices quoted for custom made models are based on multiple models made thereafter.If the client would like exclusivity of the model to be made then this must be brought to the attention of Premier Ship Models in writing and would be priced accordingly.
Clients are given pictures of the models at different stages of construction. In
the event of no response / feedback within 10 working days, we will assume the
client is satisfied with the model, and model build will continue.
It is the responsibility of the client to ensure that any
corrections are picked up when the pictures (and any other
info rmation) are sent. We may not be able to
accommodate corrections that should have been picked up on previous
info rmation and pictures sent to the client.
Please note deposits are non-refundable in the case of custom orders.
Restoration work
The work to be carried out on the model will be outlined with the
client prior to restoration. Pictures of the finished model will also be
provided to the client.
Please note we can only confirm our restoration charge once we
receive the model. Any additional charges will require the authorisation of the
client, before any work is carried out.
Display cases
The exact size of the case is decided by the client. Whilst we can
make recommendations on the size of the cases, the measurements given by the client will be used to make the display case.
Kits
Please ask for advice prior to ordering kits, especially as
regards the level of proficiency required to build the model. The standard
conditions as regards returns and cancelled orders also applies to kits.
Jurisdiction
These terms and conditions shall be construed and enforced in accordance with the UK laws.
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