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Last updated : 22 February 2007
Our prices are in UK Pounds Sterling. Prices in USD and Euros are indicative prices and we can only process payments in UK Pounds Sterling.
All our prices exclude packing, delivery and VAT / taxes. Packing and delivery is confirmed at the point of order or at the point of invoice.
We reserve the right to change our prices at any time. Changes in
prices (increases or decreases) will only apply to new orders.
Delivery is by Business Post in the
Delivery lead time depends on stock levels. Ship models in stock
are usually delivered within 1 week, and those out of stock can take up to 20
weeks (this is because all our model ships are 100% hand made and may involve research and product development). Delivery lead
times are confirmed at the point of order.
Our payment terms are 50% of invoice value on order and the balance prior to delivery. The full amount is payable if delivery is within 4 weeks. The vat amount on the invoice is payable in full.
Please note deposits are non-refundable in the case of custom orders and models not
in stock.
We accept cheques, credit cards and bank transfers. The client is responsible for all international bank charges.
Premier Ship Models retains title to goods until all invoices are fully paid.
There is no automatic right to return goods or cancel orders. Premier Ship Models will charge 20% of the order value, in the event that we accept returned goods and cancelled orders. All other associated costs such as freight and courier charges are the responsibility of the client.
We require notification within 3 working days of damaged goods.
These must be noted on the courier receipt, and all models must be retained in
original packaging for insurance purposes. We will require pictures of the
damaged items. In the event of damage, an exchange of goods will apply. All
other associated costs such as freight and courier charges are the
responsibility of the client.
For custom orders, the specifications for the models are
determined prior to raising the invoice (also see CSD comment below). Any
changes required in the model thereafter will be taken into account, but this
may result in additional cost and build time.
Some models include completing a Client specification Document
(CSD). This document forms the basis for the build of the model, and requires
sign off by the client, and outlines what will be delivered.
It is the client responsibility to check any research material
(e.g. drawings and plans and pictures) that will be used to make their models.
Failure to do so, may result in additional costs and build time at a later
stage.
Clients are given pictures of the models at different stages of construction. In
the event of no response / feedback within 10 working days, we will assume the
client is satisfied with the model, and model build will continue.
Restoration work
The work to be carried out on the model will be outlined with the
client prior to restoration. Pictures of the finished model will also be
provided to the client.
Please note we can only confirm our restoration charge once we
receive the model. Any additional charges will require the authorization of the
client, before any work is carried out.
Display cases
The exact size of the case is decided by the client. Whilst we can
make recommendations on the size of the cases, the client has final say and
responsibility.
Kits